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Refunds & Returns

Revised: 9/13/2023

Damaged Product or Manufacturing Error
We want you to be completely satisfied with your purchase from JDM Street Threads. If you receive a damaged product or believe there is a manufacturing error, please follow the guidelines below for returns:

1. Contact Us
You must contact us within 20 days of the delivery date. To initiate a return due to a damaged product or manufacturing error, please send an email to JDMStreetThreads@gmail.com with the following information:
- Your order number
- A clear description of the issue
- Clear photographs showing the damage or error

2. Return Authorization
Once we receive your email and assess the situation, we will provide you with instructions for returning the item if necessary.

3. Return Shipping
In cases of a damaged product or manufacturing error, we will cover the return shipping costs. We may provide you with a prepaid shipping label or arrange for a courier service to pick up the item from your location.

4. Refund or Replacement
After we receive the returned item, we will inspect it to verify the damage or manufacturing error. If the issue is confirmed, you will have the option to choose either a refund or a replacement for the same item.

No Refunds or Returns for Wrong Product Selection
We understand that sometimes you may order a product with the wrong design, style, size, or color. Please note that in such cases, we do not accept refunds or returns. It is crucial to review your order carefully before completing the purchase to ensure it meets your specifications. We recommend checking the product details, including design, style, size, and color, before adding items to your cart and proceeding with the checkout process. If you have any doubts or questions about a product, please feel free to contact our customer support team for assistance before placing your order.

Contact Us
If you have any questions or concerns about our Refunds and Returns Policy, please contact our customer support team at JDMStreetThreads@gmail.com. We are here to assist you and ensure that you have a satisfying shopping experience at JDM Street Threads.

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